FAQ

Q:  Why should I subscribe to receive MedKits?

A:  By subscribing, you will receive a great break on the monthly price for a MedKit, and you will ensure that you don’t miss any of our upcoming box-drops.  Remember, not only will the MedKits contain interesting and valuable contents, but the boxes themselves are collector’s items, especially with our upcoming Collab’s for box-designs!

Q: Can I Refund My Order?

A: No, Sadly we do not offer refunds. Each mystery box contains different gaming products and some contain mega prizes. The only valid reason for disputing a refund is if items in your box arrive broken or don't work. 

Q:  When can we see the design for the next MedKit box-drop?

A:  Check back regularly, and the upcoming box design will be shown on our website.  We will have many unique, collectable designs, including Collab’s, that are sure to become even more valuable than the price of your order.  So, be sure to collect them all, while you can!


Q:  Do box-drops “sell out”?

A:  YES!  So, order while you can, to get the latest MedKit box-design, with its contents.  With your subscription, you are GUARANTEED to receive the current month’s box-design, and every month’s design thereafter.  Without a subscription, you run the risk that a certain month’s box-design is sold-out, but we will still send you the most current MedKit with your order.  Subscriptions ensure you will receive all box-designs, from your subscription forward.


Q:  How often are the MedKits sent?

A:  There is a new MedKit every month, so be sure to place your order for a monthly subscription!


Q:  How soon will I receive my first MedKit?

A:  You should expect to receive your first delivery with 2-3 weeks after ordering, or less.  We are working closely with delivery agents in your area, to accommodate any pandemic-related concerns.


Q:  What kind of contents are in the MedKit?

A:  All contents are quality items, that are mostly related to online gaming, as well as other interesting and fun items.  Also, 1 out of every 250 boxes will contain a more valuable high-end item, worth between $100.00 and $550.00, such as a pre-paid debit card, a voucher for a PS4/X-Box, or cash!  


Q:  How are $500.00 prize-contents provided?

A:  If your box is a lucky winner, but if your prize can’t physically fit within the box, we will be sure to give you instructions on how to obtain your prize (such as a store voucher, or online code), or if it’s small enough, it will actually be in the MedKit, itself (such as a pre-paid debit card, or cash)!

 

Q: How can I cancel my Subscription?

A: If you are unhappy with your MedKit subscription and would like to cancel please shoot a Email to MedKitMysteryBoxes@Gmail.Com, explaining why you are unhappy with us and if there is anything we can to to keep you as part of the family. If no solutions are avaiable we will remove your subscription.